State Farm® Insurance Agent Paula Waldron
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rudy Parker
November 24, 2025
"Awesome experience 👏"
Robert Gill
November 20, 2025
"Choosing Paula and Brandon's State Farm agency has been one of the best financial decisions my family has made. From day one, this team has been absolutely the best to work with. Their level of customer service is truly exceptional. They are super responsive, answering calls and emails quickly and providing clear, concise answers to all my questions. They don't just process policies; they genuinely care about protecting what matters most to you. We truly feel like they've brought my family into theirs—that personal touch and commitment to building a relationship is what sets them apart. I would not choose another company over anything with the experience that I’ve received here. They have earned my trust completely"
Shannon Bagley
October 2, 2025
"This is not Paula's or Brandon's fault, but the underwriters are hard to deal with. I'll admit i was late making my payment. I was 8 hours from home. I couldn't make it in person. So I paid online. Unfortunately my wife was in an accident because her car stalled while turning and was hit by a dump truck on the same day that i made the payment. State Farm denied my claim because they don't process the payment the same day, but they got their money within a few seconds. Also when the state trooper ran our tag number. It showed insurance being active. I was told it doesn't happen immediately because computers are slow. (HUH?) Now I'm stuck with a possible totaled vehicle that I still have to pay for. Seems like State Farm is only a good neighbor when it benefits them."
Barbara Jackson
May 23, 2025
"I love my State Farm Agent! Paula and her husband, Brandon do an amazing job. Excellent service!"
Lashannon Epps
May 5, 2025
"Thank you so much!"
Katherine Ball
October 9, 2024
"Paula Waldron is an experienced, intelligent and extremely personable agent. She truly cares about building relationships and ensures you are getting coverages you need - not just selling you something. Thank you, Paula for helping me and my family!!"
Dave H
October 8, 2024
"Very nice office and staff. I was in and out with a new policy for three cars in less than twenty minutes. Very helpful."
Sherry Rogers
June 27, 2024
"I worked with Amanda- she was so friendly and knowledgeable! Thank you so much!"
Debbie Solomon
June 27, 2024
"Great office and great team. Amanda was awesome to work with. Thanks"
Karla Hall
April 4, 2024
"I called to add a policy for a rental property. Brandon professionally assisted me quickly. Everything was handled within a couple of hours and I was able to have a restful night knowing that the property was sufficiently insured. I greatly appreciated the prompt and professional service. I would highly recommend Paula Waldron State Farm Agency."
John,M Gay
March 21, 2024
"Top Notch"
Jason Richardson
August 17, 2023
"Brandon is excellent, professional, friendly and got me the best and lowest rate possible. Thank you very much Brandon!!!"
Ann LaBossiere
May 25, 2023
"I just want to say how amazing Ms Amanda is! She is super knowledgeable and kind and so helpful! She makes you feel like family and really takes the time to make sure you are taken care of!"
"Thank you, Ann, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear that Amanda delivered for your family's insurance policies! We are lucky to have hard-working team members like her who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs! "
Pam Pitts
April 7, 2023
"Brandon and Paula have taken such good care of me. Great rates! Thank you so much! No one else has been able to beat Geico rates. But these people have."
"Pam, Thank you so much for the wonderful review! We are honored to have you as a customer and so happy to have you as part of our State Farm family! "
David Barr
January 17, 2023
"Paula, Brandon and their staff are super friendly, very easy to work with and provide the best insurance coverage. They truly care about their customers! And, the best thing is knowing you are covered by a solid insurance firm, State Farm!"
"David, It is always a pleasure working with you and Lori. Thank you for the kind comments! I'm so glad we could help discover a great insurance plan to fit your needs. Please don't hesitate to reach out if you ever need anything!"
Derek Murphy
January 9, 2023
"Nikki and Amanda were awesome! Switched from Geico, homeowners and vehicles, they saved me a lot. Got me all the discounts and insurance I needed and nothing I didn't. 5 stars all day!!"
"Wow Derek, what an awesome review! We really do appreciate you taking the time to let us know how you feel about our office and our team. It is an honor to be trusted by you and your family to take care of your insurance policies!"
Yulonda Terry
December 24, 2022
"Paula and Brandon are so helpful and easy to work with. They listen to your insurance needs and provide what is needed in a timely manner. I had to move out of state due to employment. When I called I was pleasantly surprised to find out they could continue covering my insurance needs in the new state as well. I absolutely love the personal touch and care that they show each and every customer. Thank you so Much!"
"Yulonda, Thank you so much for the wonderful review! We truly care about you and our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs especially through your relocation. We are honored to have you as a customer and so happy to have you as part of our State Farm family!"
Kanan Sidhpura
December 22, 2022
"Excellent customer service. Explains everything in detail, keeps you up-to-date. Very helpful!"
"Thank you, Kanan, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Geo Jose
November 7, 2022
"Ridiculous they ask customers to come office for evaluation of policy and they ask to reschedule the meeting."
Martha Trammell
November 2, 2022
"Amazing customer service!! Just had to file a caim because I hit a deer, it was the most seamless experience!!"
"Martha, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Leonardo Cerino López
October 29, 2022
"This insurance agency is the best in the town, since the first call they were so helpful! Brandon is an excellent representative. He answered all my questions and gave me different advices and options , I could find the best coverage to me! Give star service!"
"Leonardo, we’re so glad to hear how Brandon has been able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well he has been able to assist you. Thank you for choosing us as your insurance provider!"
Cokeitha Dunson
October 27, 2022
"I enjoy working with this office. Paula & Brandon treat you like family and make everything so easy and stress free. I have numerous policies with them and I trust them with my business. Always so honest and friendly."
"Thanks so much for the wonderful review, Keke! We appreciate your trust with our office. One of our greatest joys is building lifelong relationships with those we get the privilege of serving, such as yourself and your family. Thank you for being the BEST part of State Farm!"
Dedric Gates
October 24, 2022
"I have had great service with State Farm and they have help me through the good times and rough time when I didn’t have the money for insurance."
"Thank you for taking the time to leave us a review, Dedric. Our State Farm office would be nothing without policyholders like you! We enjoy working with you and greatly appreciate your business."
DJSAMPRODUCTIONBEATS
October 19, 2022
"Everything was good everything was good and understandable to me"
"Thanks so much for trusting us, Samuel. We find such joy in serving great customers like you. Let us know how we can ever serve you in a greater way."
Josh Cardwell
October 13, 2022
"All i can say is LAZY!"