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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Twyla Robinson

July 10, 2026

5  out of  5
rating by Twyla Robinson
"Paula & Amanda are AWESOME!!"
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Hunter Griffin

July 10, 2026

5  out of  5
rating by Hunter Griffin
"Great experience with State Farm but not just state farm mrs Paula waldrons office is the best out there ps Amanda is a great employee definitely needs employee of the year for the co workers"
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Christy Patrick

July 10, 2026

5  out of  5
rating by Christy Patrick
"Awesome team. No problems ever when dealing with this office. Thanks Amanda for your help!"
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Olivia Hinen

July 8, 2026

5  out of  5
rating by Olivia Hinen
"So happy with the service I have received at Paula's office. The staff is so friendly and knowledgeable. Highly recommend!"
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Amanda Pressley

July 8, 2026

5  out of  5
rating by Amanda Pressley
"Amanda Nelson is Exceptional! Very friendly and professional. She got us lower car insurance rates with more coverage. Thank You!"
We responded:
"Thank you so much for the review! We agree that Amanda IS exceptional. We are grateful to have her here, and so glad to have you as part of our State Farm Family. :) "
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Michael Pressley

July 8, 2026

5  out of  5
rating by Michael Pressley
"Amanda Nelson is Great! She helped me with my car insurance with an affordable plan with lower rates and more coverage. Thank You!"
We responded:
"Thank you for the 5-star review! Amanda is excellent at identifying what our customers need and protecting them without "breaking the bank." Thank you for trusting her and State Farm! :) "
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Debbi

July 8, 2026

5  out of  5
rating by Debbi
"I am so happy with the service Paula and the team provide for me and my family! I did not realize how under insured I was until they explained everything and answered all of my questions! 10 STARS PLEASE!"
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Mary Boggs

July 7, 2026

5  out of  5
rating by Mary Boggs
"Going the extra mile as a good neighbor in LaGrange!"
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Marie Molnar

July 7, 2026

5  out of  5
rating by Marie Molnar
"Amazing agent and team! These people genuinely care about their customers in a world where customer service is nowhere to be found.
Call them to feel truly protected!"
We responded:
"Thank you for the kind words, Marie. We appreciate your business and the 5-star review! Have a wonderful day!"
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Stephanie Donahue

July 7, 2026

5  out of  5
rating by Stephanie Donahue
"Paula and her team are fantastic! Not only did they save me a ton of money, they were super friendly and really took the time to explain my coverage's! Highly recommend!"
We responded:
"Awesome review, Stephanie. Thank you so much for sharing your experience with us. We really appreciate the 5-stars!"
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Sherri Branson

July 7, 2026

5  out of  5
rating by Sherri Branson
"Great agent! Great company!"
We responded:
"Thank you, Sherri! We are honored to have you as part of our State Farm family!"
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Matt Inama

July 7, 2026

5  out of  5
rating by Matt Inama
"Go see Paula and her team in LaGrange! You won’t be sorry. They make it easy and help you through all walks of life!"
We responded:
"Thank you for the 5-star review, Matt! "
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Scott Saul

July 7, 2026

5  out of  5
rating by Scott Saul
"Paula and her team are true professionals and extremely knowledgeable."
We responded:
"Thank you, Scott for your kind words. We appreciate you!"
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Thomas Walters

July 7, 2026

5  out of  5
rating by Thomas Walters
"Attentive, Helpful.. 5 ⭐️’s"
We responded:
"Thank you, Thomas! We appreciate your 5-star review."
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April Lock

June 25, 2026

5  out of  5
rating by April Lock
"Paula has been amazing to work with a couldn’t be more happy with swapping from our previous agent to her office. So easy, seamless. Very professional and attentive.
Highly recommend!"
We responded:
"Thank you so much for the 5-stars, April! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help!"
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Crystal & Alan Sticher

June 24, 2026

5  out of  5
rating by Crystal & Alan Sticher
"After our car insurance went through the roof with another company that we had been with for over 1 years, I called and Paula and her team was able to cut our rate in half for better coverage. Little while later we even added house and life insurance to our policy. Very easy to work with!"
We responded:
"Thank you for your kind words and 5-star review! We appreciate the opportunity and trust you have given us. We look forward to watching your family grow and thrive in the years to come!"
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Brandon Waldron

June 12, 2026

5  out of  5
rating by Brandon Waldron
"Always looking for ways to save customers money on their insurance. Everyday people serving everyday people."
We responded:
"Thank you for the great review, Brandon!"
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Siretha Mccoy

February 12, 2026

5  out of  5
rating by Siretha Mccoy
"I’ve been with State Farm for a few years and Amanda Nelson has been nothing short of amazing from day one. She is always welcoming, professional, and extremely helpful.

Recently, she helped me secure a discount by guiding me through the defensive driving course, and she made the process so simple and stress-free. I also made a mistake online that caused my bill to be much higher than expected, and I was honestly overwhelmed — but Amanda responded quickly, reassured me, and handled everything fast.

She is supportive, knowledgeable, and truly cares about her clients. Amanda is the kind of person you hope to get when you call for help. I wish there were more people like her in the world.

Thank you, Amanda, for always being exceptional!

I Highly recommend Paula Waldron State Farm Insurance Agency …. Your team rocks ❤️‼️"
We responded:
"Siretha, Thank you so much for the wonderful review! "
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Rudy Parker

November 24, 2025

5  out of  5
rating by Rudy Parker
"Awesome experience 👏"
We responded:
"Rudy, Thank you so much! "
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Robert Gill

November 20, 2025

5  out of  5
rating by Robert Gill
"Choosing Paula and Brandon's State Farm agency has been one of the best financial decisions my family has made. From day one, this team has been absolutely the best to work with.
Their level of customer service is truly exceptional. They are super responsive, answering calls and emails quickly and providing clear, concise answers to all my questions. They don't just process policies; they genuinely care about protecting what matters most to you. We truly feel like they've brought my family into theirs—that personal touch and commitment to building a relationship is what sets them apart.
I would not choose another company over anything with the experience that I’ve received here. They have earned my trust completely"
We responded:
"Thank you, Robert - for the wonderful review!"
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Shannon Bagley

October 2, 2025

1  out of  5
rating by Shannon Bagley
"This is not Paula's or Brandon's fault, but the underwriters are hard to deal with. I'll admit i was late making my payment. I was 8 hours from home. I couldn't make it in person. So I paid online. Unfortunately my wife was in an accident because her car stalled while turning and was hit by a dump truck on the same day that i made the payment. State Farm denied my claim because they don't process the payment the same day, but they got their money within a few seconds. Also when the state trooper ran our tag number. It showed insurance being active. I was told it doesn't happen immediately because computers are slow. (HUH?) Now I'm stuck with a possible totaled vehicle that I still have to pay for. Seems like State Farm is only a good neighbor when it benefits them."
We responded:
"Shannon, I appreciate you stating that our office wasn't the cause of this negative review. Unfortunately, State Farm has to follow and hold strong to the policy no matter what the situation. We are always more than willing to do whatever it takes to make sure policy lapse does not occur with our insured. We appreciate your business! "
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Barbara Jackson

May 23, 2025

5  out of  5
rating by Barbara Jackson
"I love my State Farm Agent! Paula and her husband, Brandon do an amazing job. Excellent service!"
We responded:
"Thank you, Ms. Barbara! "
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Lashannon Epps

May 5, 2025

5  out of  5
rating by Lashannon Epps
"Thank you so much!"
We responded:
"Thank you, LaShannon! We are honored to have you as part of our State Farm family! "
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Katherine Ball

October 9, 2024

5  out of  5
rating by Katherine Ball
"Paula Waldron is an experienced, intelligent and extremely personable agent. She truly cares about building relationships and ensures you are getting coverages you need - not just selling you something. Thank you, Paula for helping me and my family!!"
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Dave H

October 8, 2024

5  out of  5
rating by Dave H
"Very nice office and staff.
I was in and out with a new policy for three cars in less than twenty minutes.
Very helpful."